| GCat | Basic Business |
| MCat | General Business |
| SCat | TQM |
Principles and practices of Total Quality Management. Case studies. Tools and techniques. Reengineering for productivity and quality. Full text of a quality control manual.
15 Principles of Good Product Development [34128] 
A Total Quality Management approach to product development
A Total Quality Management approach to product development
TQM - Introduction [34125]
A series of articles introducting the concept of Total Quality Management
A series of articles introducting the concept of Total Quality Management
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Environment / ISO 14000
Overviews of ISO 14000 standards on environmental management
General Business / Best Practices
Handbooks on more than 2,000 Best Manufacturing Practices (BMP). Benchmarking.
General Business / ISO 9000
Info on development, content & application of ISO 9000 standards to quality mgt
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Associations, non-profits, institutes concerned with quality issues
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Business Plans
The journey of a thousand miles starts with a single step.
