Risk Management & Insurance Industry - Knowledge & Resource Center

Special Resources
  » Templates:
    » Policies & Procedures

Full text of written policies and procedures - some currently in use.

Claims Management » Return to Work

Managing workers compensation costs by returning injured workers to work

Injured Texas Worker Checklist [25906] ?

To be given to the injured employee regarding WC return to work

Disasters » Emergency Plans

Examples of emergency management and action plans

Business Continuity Planning Documents [2498] ?

MIT's business continuity planning documents for use in the event of a disaster

Emergency Management Plan for Community Health Centers [pdf] [2798] ?

Full text of an emergency management plan

School Emergency Preparedness Plan & Forms [8864] ?

Model program can be adapted to the needs of your site

Disasters » Evacuations

Guidelines on emergency evacuation programs, fire drills, etc.

Emergency Evacuation Plan Template [24291] ?

Text of a template for emergency evacuations

Disasters » Guides

Step-by-step approach to emergency planning, disaster guides

Developing a Contingency Plan [2036] ?

Guidelines and samples of contingency plans and emergency procedures

Environment » Training

Online EPA training modules, RCRA, Superfund, EPCRA

Facility Environmental Guide [pdf] [28001] ?

Policies, procedures and guidelines for facilities-related activities that affect human health or the environment

Fleet » Driving Distractions

Safety hazards causing drivers to become distracted

Distracted Driving - Sample Employer Policy [38489] ?

A sample policy, press release and memo to employees

Sample Cell Phone Safety Policy [pdf] [36397] ?

A fill in the blank sample safety policy

Sample Distracted Driving Download Materials [38490] ?

For employers to educate employees about the dangers of driving distractions

Fleet » Fleet Policies

Sample fleet-related company policies - vehicle use, drivers, seat belts, etc.

Accident Risk Assessment of Personnel [19001] ?

Point system used by the US military in evaluating a person's risk in having a vehicle accident

Business Use of Employee's Autos [2037] ?

An insurance perspective

Updated Driver Authorization and Vehicle Use [3252] ?

Example of a vehicle program's policy for employee use of company vehicles, MVR reviews, etc.

Driver Safety and Motor Vehicle Use Policy [pdf] [2530] ?

Text of a university's policy regarding vehicle use and drivers

Fleet Policies and Procedures [3255] ?

Policies regarding employees driving pool and personal vehicles

Fleet Risk Assessment Process [pdf] [19023] ?

Example of risk quantification of potential fleet loss exposures

Fleet Safety Program Sample [pdf] [24521] ?

Example of a fleet safety program

Fleet Services Policy Manual [22991] ?

Full text of an actual manual in use

Motor Vehicle Management Manual [12586] ?

Full text of the fleet safety and management program for the Federal Highway Administration

Motor Vehicle Safety Policy [22588] ?

A sample policy

Sample Seat Belt Policy [25007] ?

Fill-in-the blank policy statement for seat belt use

State Fleet Safety Program [24719] ?

Text of a fleet safety program used by the State of South Carolina for their state agencies

Vehicle Driving Information [14513] ?

An example of fleet policies and procedures in use at a major university

Vehicle Incident Prevention Program [11771] ?

Parameters for drivers, MVRs, training triggers, accident review process and more

Vehicle Usage Procedures & Guidelines [27275] ?

Examples of forms and procedures used at a major university

Fleet » Industries

Fleet hazards and recommended controls related to various industries

Landscapers: How to Prepare Your Vehicle for Hauling [5064] ?

A simple routine can prevent major mishaps

Fleet » MVR

Guidance on driver selection criteria, what to look for in an MVR

Driver's License Monitoring [8430] ?

Full text of a university's driver's license monitoring procedures

Standards for Authorized Drivers [pdf] [19369] ?

Full text of a policy that outlines acceptable driving records for drivers

Fleet » Safety Programs

Articles, topics and tips related to fleet safety programs

Driver Safety Rules [pdf] [27999] ?

Includes yard safety, dock safety, vehicle safety and more

IA-University of Iowa Fleet Safety Program [5885] ?

Full text of a fleet safety program

Fleet » Substance Abuse

Guidance on DOT requirements for mandatory commercial driver drug testing

Alcohol and Drug Abuse Policy [25004] ?

The following is a sample company alcohol and drug abuse policy

Drug & Alcohol Testing for Commercial Vehicle Drivers & Mechanics [8431] ?

Full text of a university's driver drug testing program

General Business » Accounting

Accounting-related reference materials.

Accounting & Bursar Policies [23557] ?

Example of policies and procedures in use by a major university

Accounting Manual [15784] ?

Full text of a policy manual in use by state agencies in Oregon

Comptroller's Office Policies and Procedures Manual [8424] ?

Full text of a university's manual for their comptroller's office

General Business » Ethics

Business ethics and codes, samples, guidance to ethical decision making

Business Ethics - Basics [12010] ?

Also called corporate ethics

Code of Ethics for Business [12009] ?

A series of articles on the topic

General Business » Nonprofits

Management of nonprofits, risk management, insurance, issues

Sample Nonprofit Policies [36325] ?

Audit committee, conflict of interest, board giving, records retention, gift acceptance, no-harassment, whistleblower

Think Tank Primer [12327] ?

Covers planning, operations, fundraising, marketing and relationship building

General Business » Purchasing

References on business supply management and purchasing

Purchasing and Business Services Manual [8427] ?

Full text of a university's purchasing and business services manual

Health » Drug Free Workplace

Workplace substance abuse programs, drug policies and more

Campus Alcohol & Substance Abuse Prevention Guidelines [2358] ?

To prevent substance abuse on campus

Drug and Alcohol Abuse Sample Corporate Policy [25010] ?

Fill-in-the-blank sample drug policy

Drug-Free Workplace Policy [8947] ?

Example of a university's drug-free workplace policy

Drug-Free Workplace Policy Builder [2379] ?

Developing a policy statement

Drug-Free Workplace Policy for Small Business [pdf] [23673] ?

Full text of a sample drug policy for small business

Drug-Free Workplace Policy for University Staff [21824] ?

Text of a university's drug free workplace policy

Drug-Free Workplace Sample Policy [23643] ?

A sample generic policy that can be altered to suit your needs

OH-Ohio Drug-Free Workforce Policy Kit [9798] ?

Kit with guidelines, sample policy, checklist, consent forms, etc.

Sample Substance Abuse Policy [pdf] [12217] ?

Example of an employer substance abuse policy

Sample Substance Abuse Policy [pdf] [12383] ?

Example of a sample substance abuse program and guidance

Substance Abuse Policy Model [19151] ?

Model policy you can adapt to your needs

US Air Force Drug Abuse Testing Program [pdf] [13926] ?

Ttext of a manual

Health » Ethics in Medicine

Ethical, professional and public policy statements for health care

Policy Statements [3885] ?

Sample ethical, professional and public policy statements for health care

Health » Tobacco

Health effects of environmental smoke, workplace smoking rules and more

Smokefree Workplace Model Policy [5138] ?

Model policy for a smokefree workplace

Human Resources » Benefits

Employee benefits, COBRA, defined benefit plans, cafeteria plans, etc.

Benefits Services [8842] ?

Home page of a university website for staff and faculty on benefits

Initital Notification of COBRA Rights [pdf] [11104] ?

A sample of what information must be included

Human Resources » Handbooks

Full text of employee handbooks

Handbooks and Procedure Manuals [9046] ?

Full text of a series of handbooks, policy & procedure manuals for faculty and students

Human Resources Policy Manuals [8309] ?

Text of a university's HR manuals

Sample Employee Handbook [21562] ?

Full text of a sample handbook for employees

Staff Handbook [8318] ?

Text of a faculty staff handbook

Staff Personnel Policies and Procedures Manual [8425] ?

Full text of a university's human resources manual

Student Handbook [8317] ?

Full text of a university's student handbook

VA-Virginia Faculty Handbook [16900] ?

Handbook for a state university

Human Resources » Hiring

Recruiting and hiring practices and the ADA, negligent hiring claims and more

Hiring Paperwork [13111] ?

Sample forms

Recruiting and Hiring Templates [11115] ?

Sample forms, templates, checklists related to the recruiting and hiring process

Human Resources » HR Departments

Home pages to government and university departments of human resources

CA-California Department of Human Resources [12591] ?

Home page to the human resources department for the state of California

CO-Colorado Human Resources Services [11171] ?

Home page of the human resources division for state government agencies in Colorado

Human Resources » Layoffs

Industry layoff guidance, reports, laws

Plant Closings, Layoffs and Workers’ Compensation [20038] ?

Reducing workers compensation claims during a layoff

Human Resources » Leave

FMLA, leave policies and forms

Family Medical Leave Act Forms [9591] ?

Examples of HR forms related to the Family & Medical Leave Act (FMLA)

Policies & Procedures: Leaves [23559] ?

Example of a policy and procedure for leaves in use at a major university

Time-Off Policy [11109] ?

A sample for policy for paid time off

Human Resources » Performance

Addressing worker workplace performance

Employee Performance Evaluations [1865] ?

Guidance and forms for managers to conduct a performance review - policies, procedures, forms

Employee Performance Management System [9776] ?

An example of a US government agency's procedures for performance review

Guide to Performance Management [8113] ?

Guidance on employee performance appraisals

Human Resources » Policies

Ready-to-use sample letters, contracts, forms, policies, checklists

AR-Arkansas State Personnel Policy [15859] ?

Text of the policies for the state personnel system

Australia: University Policies and Procedures [9583] ?

Text of academic, fiscal, personnel, property/facilities policies in use by a major university

Business Forms [2028] ?

A variety of business templates: sample forms, policies and checklists

Departmental Personnel Manual [5959] ?

Text of a human resources manual currently in use by US DOT

Employee Records Policy [23556] ?

Example of an employee files policy in use by a major university

FHWA Personnel Resource Manual [12585] ?

Full text of the personnel manual for the Federal Highway Administration

First Aid Policy [pdf] [16509] ?

Full text of a sample first aid policy

FL-Florida State University Policies and Procedures [23470] ?

Full text of polices and procedures

Fragrance Free Workplace Policies [348] ?

Advice for creating fragrance-free workplaces

GA-Georgia University Human Resources Policies & Procedures [23842] ?

Text of a student handbook, academic affairs policies, administrative forms

Hospital Staff Human Resources Policy Manuals [11323] ?

Text of a medical center's HR policy manuals

HR Policy Samples for Business [30796] ?

A series of human resources-related sample policy statements

Human Resources Guidelines [5245] ?

Full text of guidelines in use by a major university

Human Subjects Research Policy [8953] ?

Example of a policy on human subjects in research

MN-Minnesota University-Wide Policies [22403] ?

Full text of human resources and other university policies

Model Policy for Sexual Harassment [21983] ?

Fill in the blank model sexual harassment policy

MT-Montana Board of Regents Policy & Procedures Manual [9595] ?

Full text of the Montana University policies and procedures manual

MT-Montana Personnel Policies [22079] ?

Personnel policies and procedures manual for the state

NC-North Carolina Human Resources Manual [21822] ?

State personnel manual, human resources manual

ND-North Dakota Dept of Labor Sample Policy Manual [doc] [11230] ?

A sample policy manual that employers may use as a guide when creating or reviewing their own manual

PA-University Policies [8310] ?

Full text of policies in use by a major university

Personnel Management Operating Manuals [28933] ?

In use by the US government

Personnel Policies for Staff Members [3281] ?

Full text of a staff personnel manual currently in use by a university in California

Personnel Policy Manuals [21575] ?

Manuals set forth policies of the US Army & Air Force Exchange Service (pdf)

Policies & Procedures Index [9592] ?

Full text of policies and procedures in use at a major university

Privacy and Employee Monitoring Policy [11106] ?

FAQ on workplace privacy protections

Sample Fragrance-Free Policy [24274] ?

Example of suggested policy language

Sample Personnel Policies - Local Government [20861] ?

These samples are for the principal use of cities, towns and counties

Scientific Misconduct [8956] ?

An example of a policy on scientific misconduct

University Human Resources Policies & Guidelines [5244] ?

Text of HR policies, payroll guidelines, etc in use by a major university in Pennsylvania

US Army Employee Manual [21572] ?

300+ page manual relating to civilian employee policies

UT-Utah University Policy & Procedures Manual [6396] ?

Full text of the policies & procedures manual for the University of Utah

Human Resources » Staffing

Alternative staffing. Independent contractors. Outsourcing.

Handbook on Alternative Work Schedules [20225] ?

Handbook in use by the federal government for federal employees

Human Resources » Telecommuting

Fill-in-the-blank telecommuting policies, training programs, etc.

Public Sector Telework Sample Policies and Agreements [30962] ?

Links to several US states policies on telework policies.

State Employee Telecommuting Program [3591] ?

State of Florida resources related to telework - policies, guidelines and more

Telework - Checkout List [23500] ?

Designed to ensure that your telecommuting employee is properly oriented to the policies and procedures

Telework Program [3597] ?

Materials to help you set up a telework program, including sample telework policy

Telework Program Implementation Steps [pdf] [16196] ?

Steps for Implementing Telecommuting Programs

VA-Virginia Telework Program [14414] ?

Telework!VA can help your company offset the cost of starting up or expanding a telework program

Human Resources » Terminations

Employee termination issues.

Termination Procedures [29090] ?

Example of policies and procedures in use at a major university

Human Resources » Volunteers

Articles, sample policies and agreements related to volunteer management

Volunteer Injury Coverages [15781] ?

Full text of a risk management policy in use by state agencies in Oregon - includes forms

Industrial Hygiene » Molds

Guidance on indoor air quality and molds

Mold Growth: Prevention and Remediation [pdf] [22394] ?

Sample policy and procedure for preventing or remediating mold growth

Legal » E-Privacy

Sample internet privacy policies and statements, COPPA requirements

Model Privacy Policy Disclosures [doc] [13698] ?

Privacy policy guidelines

Online Advertising Privacy Requirements [16927] ?

Guidance regarding FTC requirements

Legal » Internet Law

Case developments, articles, resources related to internet technology

Internet Anti-Piracy Campaign [5269] ?

SIIA monitors and takes action against piracy of software and content taking place over the Internet

Social Media Governance - Policies [38728] ?

Links to examples of actual corporate policies related to social media

Legal » Sexual Misconduct

Case developments, articles, resources related to sexual harrassment

Church Procedures for Handling Complaints of Sexual Exploitation or Harassment [pdf] [22349] ?

Policy guide for churches with sample policy statement and procedures

Sexual Harassment Policy Statement [pdf] [27541] ?

Example of a company policy statement

Medicine » Occupational Medicine

Large number of reference materials on occupational medicine

Bloodborne Pathogens - Occupational Exposure [pdf] [17063] ?

Providesguidance for BBP programs and medical surveillance

Property » Facilities Management

Topics in facilities and property management

Dept of Facilities Management Policies and Procedures Manual [8429] ?

Full text of a university's facilities management manual

Property » Fire Hazards

Control of special fire hazards

Extension Cord Safety Policy [pdf] [35167] ?

If not properly used can be the cause of electrical shock, equipment damage and fire hazards

Property » Fire Safety

Fire safety programs, checklists and reference materials

Summary of the Corridor Utilization Policy [pdf] [3758] ?

Text of a policy regarding storage in corridors

Property » Safety Programs

Full text fire safety programs, checklists and support materials

School Fire & Life Safety Guidelines [8865] ?

Requirements for Illinois schools

Risk Mgt » Hold Harmless

Hold harmless agreements

Updated Hold Harmless and Indemnity Agreements [3254] ?

Example of a university's policy on hold harmless and indemnity agreements

Risk Mgt » Industries

Risk management advice for specific industries

School Risk Management [19607] ?

Resources focused on school risk management

Risk Mgt » Liability

Real estate liability, slip & fall exposures, non-profts, volunteers, , etc.

Aircraft & Pilot Standards [15782] ?

A policy manual in use by state agencies in Oregon

Travel Risk [15785] ?

A Guide to Managing Risks While on the Road

Risk Mgt » Medical Liability

Medical malpractice, risk management in medicine, insurance, etc.

Patient Abandonment - Clarifications [16448] ?

Guidance to avoid a claim of patient abandonment

Risk Mgt » Programs

Full text of risk management policy and procedure manuals

OR-Oregon Self-Insurance Handbook [11780] ?

Policy manuals used by the state of Oregon for their state agencies

Risk Mgt » Property

Property insurance and risk management

Expendable Property Values [15787] ?

Documenting Expendable Property for Loss Coverage

Property Self- Insurance Policy Manual [15783] ?

Full text of a policy manual in use by state agencies in Oregon

Risk Mgt » Public Liability

Public visitor liability, dog bites, premises security liability

Facilities Use Guidelines [pdf] [17673] ?

Sample procedure in use by a state agency

Risk Mgt » Risk Management Dept

Home pages of risk management departments

UT-Utah Division of Risk Management [11182] ?

Home page of the risk management division for state government agencies in Utah

Safety » Animals

Safety guidance when handling animals

Animal Control on Campus [19904] ?

Full text of policies and procedures related to pet control on campus

Safety » HACCP

Hazard Analysis Critical Control Point (HACCP) Plans - food safety

HACCP - Restaurants [14334] ?

Sample plans, Standard Operating Procedures, etc

Safety » Needlesticks

Needlestick injury prevention, legislation, safety devices

Sample Sharps Policy [pdf] [36003] ?

A sample policy and procedure for use of conventional sharps devices

Safety » Sports

Sports injury prevention

Cheerleading Safety Guidelines [22392] ?

Full text of sample safety rules and policies for cheerleading

Safety » Swimming

Pool and spa safety - drowning prevention

Lifeguard Manual [16588] ?

Full text of a sample lifeguard manual

Swimming Safely in Lakes, Rivers and Streams [pdf] [16589] ?

Safety advice for swimmers

Safety » Welding

Bulletins, guidance on safety in welding

Hot Work Safety Requirements [pdf] [36010] ?

Includes a sample hot work permit policy and a safety checklist

Safety Mgt » Accidents

Accident investigation programs, job safey analyses, etc.

Accident Investigation Procedure [23795] ?

Example of a safety policy related to accident investigation

Safety Mgt » Committees

Safety committees, safety teams, etc.

Safety & Health Committee Manual [pdf] [11938] ?

Full text of a safety committee manual used by the National Institutes of Health

Safety Mgt » Industries

Safety and health hazards & controls in specific industries

School Environmental Safety and Health [22619] ?

Environmental health program materials for schools

Safety Mgt » Safety Programs

Full text of over 30 workplace safety and health programs & manuals

Injury & Illness Prevention Program for Schools [11369] ?

A Model Injury & Illness Prevention Program which can be adapted to the needs of the school

Safety Policy Example [27933] ?

Guidance on created a corporate safety policy statement that inclues a sample safety policy

Safety Policy Sample [pdf] [20141] ?

Contains the essential elements of a safety policy

Sample Safety Policy Statement [11584] ?

A sample policy statement related to workplace safety

Sample Workplace Safety Policy [20136] ?

A sample corporate safety policy statement

Security » Access Control

Tactics, techniques, procedures for creating a security access-control system

Campus Access Control Policy [21563] ?

Example of a policy relating to access and key control

Security » Employee Theft

Employee dishonesty insurance and risk management

Employee Dishonesty Policy Manual [15780] ?

Example of a policy manual in use by state agencies in Oregon

Internal Controls [27938] ?

Example of policies in place to help detect and prevent internal fraud

Security » Manuals

Full text of reference manuals for security program operations

Security Alarms System Policy [pdf] [19912] ?

Full text of a policy relating to security alarm systems

Security » School Security

Guides for schools to prevent violence - checklists, sample policies

Blueprints for Violence Prevention [19163] ?

Ten model violence prevention programs

OR-Oregon School Violence Prevention [23501] ?

To assist schools in complying with state laws related to school violence prevention

Sample Model Policy Prohibiting Bullying in Schools [24331] ?

Model policy prohibiting harassment, intimidation, bullying on school property, at school events & on school buses

School Anti-Harassment Policy Guide [27331] ?

Includes sample school policies, protocols and checklists to protect students from harassment and hate crime

Security on Campus [10337] ?

Complying With The Clery Act and more

The Challenge: Creating Safe and Drug-Gree Schools [11376] ?

A guide for schools to prevent violence & drug use

Security » Violence

Guidelines, statistics, resources for preventing violence in the workplace

Employee Conduct Sample Policy [26604] ?

Example regarding minimum standards of conduct among employees

Technology » Accessibility

Guidelines on making web page content accessible to the disabled

America Online Accessibility Policy [18489] ?

Full text of the website accessibility policy posted by AOL

Workers Comp » WC Programs

Support materials for implementation of workers compensation programs

Workers Compensation Program [8311] ?

A university's workers compensation program

Please report broken links by referencing the number in brackets in grey.

My Bookmarks | Last 25

Words of Wisdom

"People should think things out fresh and not just accept conventional terms and the conventional way of doing things.

- Buckminster Fuller

ICM Logo
The Future of Marketing
on the Net!

What are ICMs?
View ICMs
Risk Management & Insurance - Core Values and Available Information
Comic Relief


One day a secretary is leaving on her lunch break, and she notices her boss standing in front of a shredder with a clueless look on his face. The secretary walks up to him and asks if he needs help.

"Yes!" he says looking and sounding relieved, "This is very important."

"Glad to help," she says as she turns the shredder on and inserts the paper.

"Thanks, I only need one copy."

- Yogi Berra